Grok Bot vs ChatGPT dots: features, pricing and business automation
Kahu team·Updated 1 Oct 2026·7 min read
Grok Bot and ChatGPT dots are both always-on AI agents that work from their own cloud computer and come back to you when they need a decision. Dots run inside ChatGPT on Pro and Business Premium plans. Grok Bot is xAI’s beta product, bundled with SuperGrok and some Cursor plans. Pick the one that connects to the tools you already use, then test it on one task you can check.
What both products are
A regular chatbot answers a question and stops. Both of these keep working. You give them a goal, connect the apps they need, and set what they may do without asking. They carry on in the background and report back when the job is done or when they reach something that needs your judgment.
That makes them closer to a junior assistant than a search box, which is useful and also the reason to set limits before you start.
Side by side
| ChatGPT dots | Grok Bot | |
|---|---|---|
| Made by | OpenAI | xAI |
| Launched | September 2026 | August 2026, in beta |
| Where it works | Its own cloud computer and browser | A cloud computer shared by your bots |
| Reach it through | ChatGPT, Slack, Microsoft Teams, voice | The Grok Bot app on desktop and iOS |
| Plans | ChatGPT Pro and Business Premium | SuperGrok tiers and selected Cursor plans |
| Approvals | Custom rules for what needs sign-off | Comes back when a task needs approval |
Availability, plan names and limits change often. Check the vendor’s own help pages for your country before you budget for either.
Which one suits a small business
- If your team already lives in ChatGPT, Slack or Teams, dots fit into habits you have.
- If you want several named bots each holding a role, Grok Bot is built around that idea.
- If you are outside the regions a plan covers, the decision is made for you.
- If neither connects to the booking system or CRM you use, an agent built around those tools may serve you better.
How to test either one
- 1Pick one repeatable jobSomething you do weekly and can check, like summarising new enquiries or drafting a social post from last week’s work.
- 2Connect the minimumGive read access first. Add the ability to send or post only after the drafts are reliably right.
- 3Run it for two weeksNote what you corrected and why. Facts, tone and missing context are the usual three.
- 4Decide on evidenceKeep it if the time saved is greater than the time spent fixing its work.
Frequently asked questions
Is Grok Bot the same as @grok on X?
No. @grok is the chatbot you can tag on X. Grok Bot is a separate agent product with its own app and cloud computer.
Do I need a paid plan for ChatGPT dots?
Yes. At launch, dots are included with ChatGPT Pro and Business Premium. Free, Go and Plus plans do not include them.
Should an agent send messages to customers on its own?
Not at first. Start with drafts you approve, and widen permissions only after the drafts are consistently right.
