Pipeline · Wairua Electrical
Ask in plain words. Kahu reads the record and answers.
Deals · quotedEvery customer remembered, every follow-up drafted.
Kahu CRM is KahuLogic's AI customer relationship manager. It keeps one record per person with every enquiry, deal, booking and conversation attached, files new leads from your website, ads and WhatsApp automatically, and drafts the next follow-up so no customer goes cold.
From first enquiry to fifth visit.
Leads, enquiries, customers, companies and deals, each with its source attached: website form, Google ad, WhatsApp chat or booking. Nothing arrives as a mystery row.
Know what is about to go cold.
Every enquiry, email, booking and message lands on the same record, so the pipeline always tells the truth. Kahu flags what has gone quiet and drafts the follow-up before you notice.
Lead pipeline
Understand which prospects are new, active, progressing or requiring attention.
Deal pipeline
Track sales opportunities through your process and see what is moving forward.
Website form enquiry
Replied on WhatsApp
Booking confirmed · Kahu Bookings
Review request scheduled
Sofia L. & Mia T.One record per person: every visit, message, booking and invoice, with loyalty points and referrals on the same page.
New enquiries filed with their source, moved through your stages, and nudged by Kahu when they go quiet.
Enquiries · todayWebsite forms, WhatsApp messages and missed calls in one list, each with a drafted reply waiting.
Capture. Follow up. Keep.
- 01
Capture
Capture every enquiry automatically, follow up in one tap and keep the relationship after the sale.
- 02
Organise
Keep people, companies and opportunities connected.
- 03
Track
Move leads and deals through your pipeline.
- 04
Follow through
Keep customer activity and next steps visible.
Turn one good job into the next three
Every paid job earns points on the customer's record. Tiers unlock rewards, rewards prompt referrals, and every referred friend arrives as a lead with the source already attached.
Points & tiers
Customers earn points on every paid job. Cross a threshold and the tier, and its reward, unlock on their record.
Referral programme
Each customer gets a referral code. When a friend books, both sides are rewarded and the referral is tracked end to end.
- 1SharedWhatsAppMarama sent MARAMA50 to Hemi T.
- 2Friend enquiredLead · NewHemi T. · website form · source attached
- 3BookedWonDeck lighting · $1,180 · deposit paid
- 4Both rewardedCreditedMarama +$50 credit · Hemi $50 off first job
On the record
Tier, points and referrals live on the customer record. The friend arrives as a lead with the referrer named as the source.
What changes when Kahu CRM does the work
One record per customer, with every enquiry, booking and message attached. Enquiries from your website, ads and WhatsApp are filed automatically. A pipeline view that flags deals before they go cold. Kahu drafts the next follow-up; you review and send in one tap. Repeat customers become loyal customers, and loyal customers become referrals.
Works with everything else you run on Kahu.
Kahu Reach builds campaign audiences from CRM fields, Kahu Bookings attaches every reservation, WhatsApp Inbox files every chat, and Kahu Assist answers questions about any customer in one line.
Guides and insights from the KahuLogic blog
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Frequently asked questions
What is a CRM?
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CRM stands for customer relationship management. A CRM is the software where a business keeps every customer, lead and enquiry in one place, with the history of calls, messages, bookings and deals attached to each record. It replaces the spreadsheet, the inbox search and the memory of whoever spoke to them last.
What can I manage in Kahu CRM?
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Customers, leads, enquiries, companies and deals, with pipeline views for leads and deals, an activity timeline on each record, and archived records you can restore. Every enquiry from your Kahu Sites forms, Kahu Reach campaigns, Kahu Bookings and WhatsApp Inbox lands in the CRM automatically.
Does Kahu CRM include a sales pipeline?
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Yes. Leads and deals move through stages you define, and the pipeline view shows value by stage, how long each record has sat there and which ones are about to go cold. Kahu flags stale records and drafts the follow-up for you.
What is the difference between a CRM and marketing automation?
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A CRM stores who your customers are, what they bought and when you last spoke. Marketing automation uses that data to send the right message at the right time. In KahuLogic they are connected: Kahu CRM holds the record, Kahu Reach runs the campaign, and results write back to the record.
Is Kahu CRM a good CRM for a small team?
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Yes. It is built for owners and teams of one to twenty who need customers organised without a CRM administrator. There is nothing to configure on day one: connect your website and inbox and records appear. Kahu Assist answers questions like 'who hasn't heard from us in 60 days?' in plain English.
How does Kahu CRM connect with other KahuLogic products?
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Kahu Sites forms create leads. Kahu Bookings attaches reservations to the customer. WhatsApp Inbox threads sit on the record. Kahu Reach builds segments from CRM fields and writes campaign results back. Kahu Assist reads all of it, so you can ask about any customer in one chat.
How much does Kahu CRM cost?
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Kahu CRM is included in every KahuLogic plan. Start with a free 7-day trial, no credit card needed. Paid plans start from $69 USD a month and include the website, marketing, bookings and Kahu Assist alongside the CRM.