Pipeline · Your Business
Ask in plain words. Kahu reads the record and answers.
Deals · quotedEvery customer remembered, every follow-up drafted.
Kahu CRM is KahuLogic's AI customer relationship manager. It keeps one record per person with their enquiries, deals and notes, files new enquiries from your website forms automatically, and drafts the next follow-up so no customer goes cold.
From first enquiry to fifth visit.
Leads, enquiries, customers, companies and deals, each with the source Kahu could capture: the website form, or the ad campaign that sent the visit.
What each connection brings in
IMPORTS · SYNCS · WHAT YOU CONNECTThe calls you miss, answered and passed on.
Forward your phone to Kahu and it answers the calls you cannot take. It tells each caller it is an AI assistant and that the call is transcribed, answers from what it knows about your business, takes a message, and emails your team who called and why.
Forwarded calls
Kahu sets up a number for you. Forward your own phone to it, and the calls you cannot take go to Kahu.
Answers and takes a message
Each caller hears that it is an AI assistant and that the call is transcribed. Kahu answers from what it knows about your business and takes a message.
Know what is about to go cold.
Every enquiry, deal and note sits on the same record, so the pipeline shows where each one stands. Kahu flags what has gone quiet and drafts the follow-up before you notice.
Lead pipeline
Understand which prospects are new, active, progressing or requiring attention.
Deal pipeline
Track sales opportunities through your process and see what is moving forward.
Website form enquiry
Replied by email
Deal won · quote acceptedReview request scheduledSee what each customer has already had from you.
The Tracker brings a customer’s communications into one view, so before the next follow-up you can see the journeys, outreach emails and campaigns they have received, and their activity from Mailchimp.
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Customer journeys
The messages each journey sent them, from the journeys you switched on.
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Outreach
The outreach emails you reviewed and sent from Kahu Reach.
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Campaigns
The campaigns that reached them, each one sent after you approved it.
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Mailchimp
Activity from your connected Mailchimp account, beside everything sent from Kahu.
Sofia L. & Mia T.One record per person: enquiries, deals and notes on the same page.
New enquiries filed with their source, moved through your stages, and nudged by Kahu when they go quiet.
Enquiries · todayWebsite form enquiries in one list, each tagged with its source and a drafted reply waiting.
Capture. Follow up. Keep.
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Capture
Website and form enquiries are filed automatically with their source. Follow up in one tap and keep the relationship after the sale.
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Organise
Keep people, companies and opportunities connected.
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Track
Move leads and deals through your pipeline.
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Follow through
Keep customer activity and next steps visible.
What changes when Kahu CRM does the work
One record per customer, with their enquiries, deals and notes in one place. Enquiries from your website forms are filed automatically, with their source. A pipeline view that flags deals before they go cold. Kahu drafts the next follow-up; you review and send in one tap.
Works with everything else you run on Kahu.
Kahu Sites files every form enquiry with its source, Kahu Reach builds campaign audiences from CRM fields, and Kahu Assist answers questions about any customer in one line.
Frequently asked questions
What is a CRM?
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CRM stands for customer relationship management. A CRM is the software where a business keeps every customer, lead and enquiry in one place, with the history of enquiries, messages, deals and notes on each record. It replaces the spreadsheet, the inbox search and the memory of whoever spoke to them last.
What can I manage in Kahu CRM?
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Customers, leads, enquiries, companies and deals, with pipeline views for leads and deals, an activity timeline on each record, and archived records you can restore. Every enquiry from your Kahu Sites forms lands in the CRM automatically, tagged with its source.
Does Kahu CRM include a sales pipeline?
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Yes. Leads and deals move through stages you define, and the pipeline view shows value by stage, how long each record has sat there and which ones are about to go cold. Kahu flags stale records and drafts the follow-up for you.
What is the difference between a CRM and marketing automation?
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A CRM stores who your customers are, what they bought and when you last spoke. Marketing automation uses that data to send the right message at the right time. In KahuLogic they are connected: Kahu CRM holds the record, Kahu Reach runs the campaign, and results write back to the record.
Is Kahu CRM a good CRM for a small team?
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Yes. It is built for owners and teams of one to twenty who need customers organised without a CRM administrator. There is nothing to configure on day one: enquiries from your Kahu Sites forms appear as records. Kahu Assist answers questions like 'who hasn't heard from us in 60 days?' in plain English.
How does Kahu CRM connect with other KahuLogic products?
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Kahu Sites forms create leads, tagged with their source. Kahu Reach builds segments from CRM fields and writes campaign results back. Kahu Assist reads all of it, so you can ask about any customer in one chat.
Can Kahu answer forwarded calls?
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Yes, with the AI Receptionist add-on, US$129 a month on Starter, Growth or Pro. Kahu sets up a number for you and you forward your own phone to it, so Kahu answers the calls you cannot take, takes a message and tells your team who called and why. The price includes 200 minutes of answered calls a month. Past that, a minute costs 3 credits on Growth and Pro; Starter cannot buy credits, so Kahu stops answering at 200 minutes until the month renews. On Starter it needs the CRM add-on first.
What information does the AI Receptionist capture?
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Who called, why they called and the message they left, which Kahu emails to your team. Each caller is told they are speaking with an AI assistant and that the call is transcribed. Kahu answers from what it knows about your business and takes the message, and your team follows up from there.
Can I see which campaigns and follow-ups a customer received?
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Yes. The Tracker in Kahu CRM shows a customer’s communications in one view: messages from the customer journeys you switched on, the outreach emails you sent, the campaigns you approved, and their activity from your connected Mailchimp account.
How much does Kahu CRM cost?
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Kahu CRM is included from Growth (US$179 a month). Starter (US$69) covers social posting, Creative Studio and chat. Start with a free 7-day trial, no credit card needed.